About - ACTS, Inc.

Overall Feedback:

Initially everything was fine my therapist Kirk Murdoch advise me I was there due to marijuana, stated I had to do four weeks of therapy minimum a weekly group and two and a meetings. For three weeks I saw him and provide prescription records as per his request during a therapy appointment. I emailed him copies of all my prescriptions and he said that would suffice. I also provided my Medical cannabis card. On every weekly therapy visit I advised him I was looking into the any classes and there was an understanding that I would complete two classes within the four weeks of therapy. Kirk never asked for an NA log nor discussed two weekly NA meetings for the entire history of our short-lived therapy patient relationship.On my fourth week I came in a little concerned because I had run out of things to talk about. Kirk met with me upon my arrival and said “ we believe a female therapist would benefit you more” What happened next was it emotional torture. I’m at my new therapist Michelle. She started from scratch – she asked me about my history and she stated I was noncompliant. It shocked me I asked her why. She quickly said I didn’t keep my appointments and I wasn’t consistent with therapy. I was in shock, This was not true. I asked her if the three weeks I had already completed were still accounted for (it seemed like an intake all over again). She said no, we were starting over.I requested to speak to her supervisor. Denise came into the room and begin to speculate stating I failed my Drug Test – That was the first time I heard that one. She then retracted the statement and said she wasn’t exactly sure why, so when I asked about Michelle stating I didn’t keep my appointments, she started to huff puff smirk and suck her teeth. She then completely denied having mentioned my appointments. At this point it was apparent that my intelligence was being tested. Now they were marking me noncompliant for reasons that have yet to be explained to me. Kirk Murdock also failed to take my prescription bottles and take pill counts which was held against me apparently. I filled out this grievance form, it was motivated due to Kirks excuse to replace my therapist with a female instead of facing his errors. At the end of expressing my concerns to Denise the director, I explain to Denise that now I thought me and Michelle started off on a bad foot and would request another therapist since Michelle had already violated my trust upon this initial meeting.Michelle then gave me the ultimatum to leave and go to another program or make it work with Michelle.