Client Review on ACTS, Inc.
Feedback:
I worked for Acts Adult Addiction Receiving Facility and while I was there the things that were done were beyond unbelievable. I worked as a counselor/systems navigator. I was told I would be working a straight 8 hours meaning you do not get a break. I was not allowed to leave the facility once I got there. I was told by the Program Director I could not leave the building until another counselor came in. I had a lot of responsibilities during the day shift, more than any other shift. I was not only responsible for meeting with at least two clients a day to do assessments, I was also responsible for doing any follow up calls for the evening counselors to set up aftercare for their patients, I was also responsible for setting up the day for the other counselors, discharging patients that were scheduled to be discharged for that day, facilitating a group session for the patients, closing out discharges not only in Acts system but also in Central Florida Behavioral Network system, if there was a group coming in for a tour I was responsible for doing the tours, I had to meet with the doctor on a daily basis to go over treatment plans, and I was responsible for making sure the clients were provided the assessment forms needed. There were times when I was overwhelmed and when I would say something to the clinical director I was told to manage my time more wisely. If I ever got upset with something at work or the way I was being talked to by the Clinical Director I was chastised and told it was just the way I was perceiving things and I needed to change the way I saw things. I was repeatedly called out by the Clinical Director not only in front of patients but other staff members. When I asked to take vacation I was told by the Clinical Director that I could not take the time off and she would tell me when I could take my time off. She told me I could take a day off here or there but it would be at her discretion. I brought the problem to the Program Director and was told the Clinical Director was right. I was I was constantly asked to work overtime by the Clinical Director and then would be chastised for working overtime. Finally, I was bullied so many times by the Clinical director it became unhealthy for me to work there, I felt I was being discriminated against, and it became a hostile environment. No one should ever be made to feel like they are being discriminated against or bullied while they are at work.
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