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Last Updated April 1, 2025

Client Reviews on Albright Insurance Agency, Inc.
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- 3.0
16 Reviews
Feedback:
Great people . Great prices. And the best products!!
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Greedy LIARS. Did me very wrong and refused to make it right. Customer for 5 years, never again. These people are untrustworthy.
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If I could do no stars I would!!! Set up what I thought was homeowners insurance with these people. Called to make my payment and was informed that they never turned in paperwork so I paid something for three months even though I WASNT covered and when I got upset they yelled at ME! plus turns out they shouldn't have sold me the policy to begin with because I'm renting to own! Very dissatisfied
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Bad Customer Service!!
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Called yesterday, have always trusted Albright's with my insurance needs. Come to find out my policy was all messed up. Ended up costing me a lot more money.
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Bad customer service got yelled at by someone in charge. What happened to letting the customer vent. I mean after all when you find out you was suppose to have insurance to find out your uninsured for 3 months and then they don’t return phone calls and place you on hold for 25 minutes. Well I will be taking my business elsewhere that 300.00 dollars a month they don’t get. You know it’s sad no one takes responsibility for there screws and act like no big deal. Glad you house didn’t burn down or anything.
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I had, well at least i thought I had home owners insurance through Albright's by a company called Casualty Corporation. Unfortunately I found out i wasn't insured when calling to make my 3rd payment on my home owner's insurance. First when calling i was placed on hold for 25 minutes solid trying to make the payment then the phone rang and disconnected. So i called back and waited for the person that was suppose to be above everyone, i raised my voice a little bit with her out of frustration. Then she proceeded to yell back at me. Even though my house and family had been uninsured for 3 months and my personal assets at risk. I am currently finding another insurance company. Bad customer service, never refunded my money for the insurance i never received, and never called me back to settle the matter. So you decide for yourself wether you want to be the next person who thought they were insured.
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Very nice, helpful people
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Good customer service
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Kristi Anderson is the best!
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