Allstate Insurance Agent: Gary Kelley
Client Reviews on Allstate Insurance Agent: Gary Kelley
Feedback:
Their client did a hit and run on my vehicle. The police came, found the person who did it, gave her a ticket for hitting an unattended vehicle and fleeing the scene. This happened a month ago. Apparently, Their client won’t answer the phone to accept liability they say, even though I did Allstate’s Job and emailed in the police report clearly stating that they were cited for it, so obviously that proves liability. They refuse to pay for my vehicle damage, until they answer the phone. They are clearly a fraud. On top of everything I’m a Allstate client as well. Have my business, houses, cars with them for over 6 years. Needless to say, I will be dropping them within 2 days. Stay away!
Feedback:
I visited the office today 5/10/18 due to an issue with the MVA and my insurance. Kylee took the time to help me and knew exactly what needed done. She called me only a few hours later to tell me that everything had been taken care of. Top notch customer service!!!
Feedback:
Poor customer service and rude receptionist! I have been insured by Allstate for a few years but if I can't call and ask questions without an attitude, I will take my business elsewhere.
Feedback:
Was told wrong by the receptionist on the phone on how to handle my claim on having roof work done. Because of her faulty and wrong advice, it cost me $6000 out of my own pocket that Allstate refuses to reimburse me back. Do not do business here. Absolutely irate with the way Allstate conducted business handled the situation.
Feedback:
I had the pleasure of speaking to a Miss Cindy Devaroe on the phone this evening to get a quote on auto insurance. She was such a sweetheart and did her job so well with research. I highly recommend calling her for info and good rates.
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