Allstate Insurance Agent: Rebecca L. Rusak
Client Review on Allstate Insurance Agent: Rebecca L. Rusak
Feedback:
I cant believe how rudely a friend and I were treated today by one of your allstate agents (Rebecca Rusak 131 west 13 mile rd madison heights, MI) From the minute we walked in the door we were yelled at to go sit down over there with a sharp point. So we went and sat in a corner where I could see a employee eatting pizza. The lady who yelled at me in the first place was yelling across the room to a client about how she couldn't help him and he was wrong, wrong, wrong. Than the phone rang the lady yelled at the girl eatting pizza to get that. Than the guy left and the crabby lady yelled at the younger girl to help us. I apologized for interrupting her lunch. She started typing in our info and the rude lady came back and yelled at me to get my feet off HER seat (I was sitting crossed legged). The younger lady asked us questions politely and when we didn't answer fast enough with the right answers the rude lady came rushing back over, interrupted us, and started yelling that we basically couldn't get insurance thru them. I don't know if that is just how you train your employee's to respond to people who don't know all the answers. I was planning on insuring two cars with you today but after that experience I will never use your company and I am making sure to pass on the story to others when they ask me where to go for car insurance.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
