AlphaGraphics Roanoke
Client Reviews on AlphaGraphics Roanoke
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We walked in to print a best man speech an hour before the wedding. Very quick service, Roger was very helpful and we will come back for future printing.
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I had good experience but with a shock. Linda was very helpful. I got very good pricing compared to online printing options. I was told that a small resizing would save paper and reduce cost. I agreed and the reduced price was quoted. When I went to pick up the brochures they charged $15 more. We were not told about it prior and neither the cost is justified. So that was unprofessional. Print quality is good and i might consider coming again but I wish the quote given to us was adhered to and not loaded with extra charge without any notification and that too for a small resizing work thats hardly 5 min job. I ended up with a smaller brochure and paid same price as I would have done. They said next time it will cost less...then what was the point. I wanted to save today not in future. I wish they were more transparent as I was happy with their service until the shock at the last moment.
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Ryan is great to work with. Very promp professional and friendly. Perfect person you want handling your complex print jobs
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Needed flyers for an event in limited time. AG went above and beyond to get the job done
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Great company, Linda really takes care of us , I have followed her to different locations, I will keep following
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Grrat people ans service but slightly over priced...
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Great products. Great service. Great prices. We have use Alphagraphics for professional printing for years now. They have proven to be better quality and better prices than the big-name printers and they always bend over backwards to make everything great. I never write Google reviews but after years of awesome service I thought I should. Highly recommended.
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AlphaGraphics saved me this week, I ran our of business cards and had a meeting coming up; the quickly printed cards for me. Above and beyond service thank you!
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I have used Alphagraphics multiple times and they are always cordial, professional, and timely. I will continue to return in the future!
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I try hard to frequent local businesses when possible. I gave Alpha Graphics a 'go' on two separate occasions, and their service fell flat BOTH times!The woman who works at the front is incredibly rude. On both occasions, the order was not completed to specifications (even after it was discussed on the phone). On one occasion, a relative with expertise in Graphic Design offered to get invitations printed for my daughter's birthday. The card were not done on time; when my sister called to ask why, Linda replied "you never came in to see a proof". My sister had ordered from Colorado, and never indicated that she was going to come in. She never received a confirmation call or follow-up.The 2nd time was when I went to pick up business cards that I had specifically asked to get printed in color and they were printed in grayscale. When I raised it to Linda's attention, she curtly dismissed my concern and said that "that's not what the order form said" I offered to show her my confirmation email, to which she dismissed me and said there was nothing she could do since the printer was not present. Printing at Alpha Graphics would have cost double what a chain such as Staples would charge--which I am happy to pay for a professional experience. Unfortunately, that was not the experience I had. I will not use their services again, nor recommend them to anyone else.
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