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Last Updated April 1, 2025

Client Reviews on American Family Insurance - Jacob R Buttram Agency Inc
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- 4.5
8 Reviews
Feedback:
Jake and his staff have always been responsive and extremely helpful. Great service goes a long way, and they've always been exceptional!
Feedback:
Jake is my agent for home car & business. Always available & knowledgeable. Glad he works for me!
Feedback:
Jake and his team are awesome. Very professional and efficient in getting things done. My family and I have been working with him for long a time. Thankful we have someone we can trust.
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Jacob and his staff were absolutely phenomenal! The team was able to find a solution that was the best fit for me and my family. My experience was extremely satisfactory! They were efficient, kind, and informative. I really felt like a priority. So happy we switched to American Family! Thank you!
Feedback:
We have had the pleasure of working with Jake and his staff for a number of years for our large HOA as well as all of my personal insurance needs. Jake and his staff have always been extremely friendly, helpful, and responsive. I've recommended Jake to many friends and family over the years and wouldn't hesitate to continue to do so.
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We've used American Family Jake Buttram Agency for all of our insurance needs, both business and personal, for the last 7 years. Great service, prompt response to any and all calls or concerns, and overall pleasure to work with. Highly recommend! !
Feedback:
Very disappointed by this agent. Jacob does not have your best interest in mind and does not get back with you in a timely manner. He was very inconvenienced when dealing with my questions WHEN he finally reached out to me! I decided to switch agents because it never got any better! My only regret was not switching sooner!! Would definitely NOT recommend him for any insurance needs. Very very disappointed.
Feedback:
Jacob Buttram is kind and caring while being professional and efficient. He also has an extremely impressive staff, who are very easy and enjoyable to work with. It is an honor to do business with him and I highly recommend him for your insurance needs.
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