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Last Updated April 1, 2025

Client Reviews on American Family Insurance - James Lord
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- 4.4
8 Reviews
Feedback:
Great company always friendly and they help you out with what you need
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Best Insurance Company we've dealt with. Always proactive and looking for discounts for us. Very Pleased.
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Amazing staff with tons of experience to take care of our every need. Thank you for the excellent customer service!
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Hannah was amazing to work with when I switched back to your agency, I've been with a different company for a few years but switched back to AmFam due to their ability to have the lowest rates
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Personal, professional, experienced staff! Have been with this agency since 1993 for my autos, home and life insurance. No one will treat you better than the folks at the Jim Lord Agency, in Rifle Colorado!
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Super friendly staff, great rates.
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Jim and staff are always courteous answering any questions I have and available when I need them.
Feedback:
This place is a joke do not go to them or there company they will steel your money for a year me and my wife got screwed by them they could not even spell my wife's name right we went to travelers and payed a lot less. They even spelled my wife's name right. These people had our account messed up so bad my wife was on the phone with billing for over an hour. Sorry but thank god we don't have to deal with you or your thieves again.
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American Family Insurance - James Lord
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