American Family Insurance - Tim Denk
Client Review on American Family Insurance - Tim Denk
Feedback:
I have a client that has had insurance with this company for over 20 years. In the mist of selling their home a hail storm hit and we needed to complete some of the repairs after closing. Tim has not been supported at all. He has not called the client or offered to go out of his way to help this older couple. Once the work was complete American Family has made us jump through whoops trying to get the remaining money released to the sellers. Instead of just sending the adjuster out to inspect the home and then cutting the owners a check, they continue to ask for receipts. Is a owner not allowed to do their own repairs? Give them the remaining money owned on the claim.
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