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Last Updated April 1, 2025

Client Reviews on American Family Insurance - William Draeger
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- 4.1
9 Reviews
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Very helpful and easy to work with. Follows through and follows up on claims and any questions I have had. Very personable.
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Never returns your calls .
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I can’t say enough about this agency! Bill Draeger and his crew are top notch! They went out of their way to make sure my family was covered. Their small town values and customer service was so refreshing.
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Awesome agency to work with. Always have a smiling face the minute you walk through the door. If you ever have a problem, they will go above and beyond to help get to the bottom of it and come up with a solution. Would HIGHLY recommend this agency.
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Not sure what is worse, American Family or Wlilliam Dreager... Either way steer clear of this agent and insurance company. To many horrible things to list.
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William Draeger is a top notch agent! I receive excellent service and care.
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I find the communities that we work in incredibly diverse, yet all pulling for the same shore. Wanting peace of mind and fair value, we provide that and more. The "You" in our equation is the most important person, we value them and will fight to protect them. Love our Staff and our clients, all of them, past, present and future.
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We recently switched to American Family. I can’t believe how amazing the office of William Draeger are. I was terrified to switch thinking of all the things I would need to do. He made it so painless. I could not believe it. All the little extras they do also surprise me. An actual phone call on my birthday. Who does that? William Draeger does! I just can’t say enough good things! Thanks William Draeger and American Family!
Feedback:
Have had nothing but great experiences working with Bill Draeger. He was great at walking me through my insurance options and making sure I had the best coverage to fit my needs. I recently had to submit a claim and Bill was great at walking me through the process and answering all of my questions. I would highly recommend.
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