Client Review on Military Housing
Feedback:
Treated us so badly when we decided to move out. They bill strange, instead of billing 1st paycheck for half rent and second paycheck for the other they bill 1st paycheck last months rent and second paycheck half of the current months rent, I’m not sure how that works for anyone but them. They charged us a prorated amount, which is expected, and then on top up that for clean up even though we left it cleaner than we got it. Took forever to even get someone to start our out processing and they tried to talk us out of it. They take the full BAH and expect you to maintain utilities after you hit the baseline. Horrible at answering questions. Claim to care about military, they only care about your dollars. They claim to have the best amenities but they’re really all on main base so it’s like a commute to even enjoy them. They changed their office hours and pool hours without sending an email and I was told to leave the pool after my kids had already gotten in, you could put a sign up or close the gate and we could have avoided my crying children. I even brought up my rent to them and they just shrugged and told me to budget better. Most rude and uncommunicative staff I’ve ever dealt with. Take your money elsewhere.
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