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Last Updated April 1, 2025

Client Reviews on BBB Business Group
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- 3.8
88 Reviews
Feedback:
They don’t answer you as a business
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Terrible they take forever and I never got notified and they closed the case. As other person stated employees didn't seem to have a clue.
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The BBB is a lesser form of Yelp. They do help people reconcile some issues with businesses, but they dont consider facts when people post reviews on their website or deal with disputes through them. They only consider that a consumer is unhappy, whether its reasonable or not and give them advice on how to hurt the business if they do not want to concede to them through the BBB. Combine that with half wit employees and you've got yourself a bad combo.
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Best place to work
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Great service
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this bbb, sham as former la bbb shut down by federal cbbb on ethics issues, violates neutrality, in conflict of interests stands with businesses it rates yet seeks funds from : lies on a would be 1 year file limit whereas it is 3 years, withdraws claims on lobbying, no accountability on rates, A + with evidence of delusive sale
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Excellent service.
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Lloyd Pest Control. We have a printing facility in San Diego and work with many medical device companies. This requires us to maintain a 100% pest and insect free environment. This is a challenge because we have two buildings near canyons and have lots of paper on hand. Lloyd Pest Control has enabled us to maintain that commitment to our clients, resulting in our ability to keep our most important clientele. John Rush RRD Quality Assurance.
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This is the best business bureau
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I notified the BBB that a company that they list as A+ and accredited does not have a state license. The BBB doesn't care if a company is licensed to conduct business or not. As long as they get their $500 per year they will list anyone "accredited". They are putting the consumer at risk by listing Smart Shield Systems as "accredited" with an A+ rating. BBB is a huge scam.
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