Client Reviews on BeMobile
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My father in law is 83. He came in with glass protector he had already purchased. He asked if the clerk could help him and add the glass to his and his wife’s phone. This is a five minute job. My father in law, a veteran was told it would be a $50.00 charge!!! The clerk was incredibly rude to my father in law and my wife when she called. What happened to customer support and just honoring a senior and veteran? Both are loyal Verizon customers. Be aware of sending your parents to this store! Avoid and go to a REAl Verizon dealer. Very disappointed.
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Matt and Cait are tremendous!! They helped me out with questions I had and were patient with me. They knew what they were doing and they are so nice.
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Efficient setup for new store, staff are friendly, knowledgeable and eager to help. May have a few minutes of wait time since they are so busy.
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As a long time Verizon customer, I have worked with many different customer service representatives at our local store. I was totally satisfied with the service I received at the Jamestown store on 5/23/18. I would like to thank Nicole VanEnk for helping me merge my accounts and to Travis Roberts for activating my new phone. I am impressed with their professional attitude, knowledge and patience. I would highly recommend doing business at this location with a Nicole and Travis, they’re the best!
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Nicole was incredibly friendly helpful, knowledgeable, efficient! Will definitely go back when I need assistance!
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My phone arrived right on time. They got me all set up with a spanking new case and screensaver. Then got my old phone data transferred without a glitch. Went so well amd just love my Iphone X.
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I've always had good experiences in Jamestown and recommend it to anybody that needs help with Verizon if they can't get to the corporate store in Fargo North Dakota they're always so helpful
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Cait was very helpful in getting me set up with my new phone and was quite knowledgable on everything. It was a worry free task for me and I will enjoy my new S9.
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Cait and Nicole were excellent and all of my aps showed up on my new phone.
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Very friendly staff who are very helpful and willing to answer any questions!!
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