Edition:

Client Review on Berks Va Outpatient Clinic

Feedback:

I waited on the phone over an hour to leave a message with a nurse before finally hanging up. I took a screen shot of my wait time because this is so ridiculous. When I called again, the receptionist was dismissive of the brutal wait time, she kept talking over me (again—I only needed to leave a message) and then she gave me her direct extension to call. Called back a third time and then I was able to leave a message. Absolutely horrible.

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