bestbrandsplusradioshack.com
Client Reviews on bestbrandsplusradioshack.com
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Great place with awesome people!
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So my family has been buying from this store for over 20 years and spent many dollars there in appliances, sweepers, grills and TVs. Also, their service repair man, Clint Stiens is top notch My husband always tells me to buy local so I have. However, after my experience this week I will never frequent their door step again. I went in to purchase a Holland grill. After 20 minutes, I was finally talked into purchasing an older model which I was okay with as it was a good price. However the box was damaged but I was assured it was "okay". When I asked if could be put together I was told there was a charge (which there has never been before) so I decided go ahead and take home. After my husband opened to assemble found it was missing parts and there were dents in the hood. Needless to say I loaded it all back up to take back to the store to return and was planning on ordering a different one. However upon arriving at the store the sales person was very apologetic and was ready to give me a refund and all would of been well but then here comes Mr. McNair out of back . He looked at the empty boxes says "what's going on here ". I said well it was missing parts and was dented. He then said well where's the grill? His salesperson then said "it was missing a base ". Mr Mc Nair then criticized his sales person in front of me for "not getting the right base" (even though he had been helping this guy on Tuesday get me the right things) and then walked to the back. He never once apologized for giving me an out dated grill or the poor service. He never offered to assist me with figuring out if I could get a different grill or to make up for the inconvenience of my husband having to put the grill together and me hauling it to and from the store. So as I finish this review all I want to say to Mr. Mc Nair, is It is so unprofessional to criticize your salespeople in front of customers and after all of my family's years of service with your business I deserved better treatment. I've put up with your rudeness in the past because I wanted to keep my money local but needless to say this was the last straw. I will never purchase another thing from your business.
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Great customer service. Impressive selection of electrical and A/V peripherals.
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Good place, pricey though
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They always have the tech Im looking for.
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Best service I ever got.
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I had a great experience with Scott who fixed the botched installation job I attempted on my gaming computer. He gave attention above and beyond what I expected and got it working quickly at a reasonable price!
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Excellent service
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Excellent place to do business.
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Very friendly and helpful
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