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Client Review on State Farm

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I transferred from another State Farm office to Charlene's under the recommendation of a friend. I have spoken with her as well as Brittney and Amanda. All three of them had my best interest in mind when reviewing and talking about my policies. After reading some of these reviews I was a bit wary about this office, but rest assured. These are not ladies that will hike up rates out of the blue (this is something that the state legislature and the Utah Insurance Commissioner decides, not individual offices), but instead will work throughout the day to get the best rates possible. I'd also like to mention that I am not Caucasian and the claim that any of these agents treat people differently based on ethnicity and race is absolutely incorrect. Two of the customers, who were an elderly Asian couple, even stated that they have been with Charlene for over thirty years, and were happy to be with her all this time. If that isn't a glowing reference I don't know what is.Take the unsatisfactory reviews on this page with a grain of salt. Insurance is a very sticky topic for some people. In my experience, I'm glad I have these agents looking out for me. They truly are nice people doing the best that they can.

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