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Last Updated April 1, 2025
Client Review on State Farm
Feedback:
Poor agent , didn't say her name , no type of customer service skills at all !!!!, when I first arrived . She was playing on her computer and made me wait close to 10 minutes then asked me what I was here for , quoted me an extremely high policy with out detail, no eye contact when talking, and when she asked a question she couldn't focus on your answer because her face was glued on the screen , for an walk-in experience I felt really unwanted and judged , maybe if I wore my suite I would of be approached differently.. she didn't give a dam, her attitude sucks, state farm sucks and is very bias, asking questions which have nothing to do with auto insurance, .... Do you own your home ...What???? Why?? If you have insurance the quote is lower,What???? Why ?? Blank stare I would never ever set foot in that building or give you my business and FYI most of your agents are raciest !!!!!!!
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