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Last Updated April 1, 2025

Client Reviews on Citizens Community Credit Un
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- 2.3
10 Reviews
Feedback:
Wow...... this bank has really went downhill over the past five years. At least you got all you can eat Dum Dum suckers.
Feedback:
Awesome bank love it there its convenient for me..
Feedback:
I always get service with a smile couldn't ask for more
Feedback:
Not the bank it says it is
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Aint open.. and they invest your money
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Every time I call I get put on hold forever and the lady answering the phone was very rude.
Feedback:
This credit union is absolutely terrible the upper management are liars and cheats. I wouldn't recommend this credit union to anybody.
Feedback:
Worse experience from any bank today when i tried to take my Business Deposit in that teller is just plain lazy but most of the staff are friendly
Feedback:
If you don't mind waiting a month for your debit card and checkbook to arrive the bank is fine.
Feedback:
I tried to get a 30 year fixed home loan and the loan officer took all my information down and once we were finished I never heard from them. My home was already sold for $160,000 and I owed less than 50% on the mortage so I could put more than 20% down and pay off a lot of credit card debt. I applied for the home mortgage loan in May and I was set to close on my home in July so I didn't have a lot of time. I got tired of waiting and went to US Bank where they worked with me to where I got a 30 year fixed home loan at 3.75%. I did exactly what I told Citizens Community Credit Union I would do. I put more than 20% down and paid off over $33,000 in unsecured debt. US Bank is still working with me to get me the best possible deals and get my finances in order. I still have a checking account and an IRA with Citizens Community Credit Union but I keep very little money there since I was treated so poorly and refuse to do business there unless I need to make occassional deposit.
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