Oak Island Vacation Rentals
Client Review on Oak Island Vacation Rentals
Feedback:
Reserved a beach front house several months ago from Oct 8th to 13th. Hurricane Florence came through and a week after we contacted the office to see if the house we reserved had taken any damage and was still available. Yep! No problem we were told! House is fine! The week before our trip we get an email saying the house is damaged and not available but they had another they could put us in. After stringing us along for several days they finally offered a 2nd row house at an UPCHARGE! This is now a couple days out so its not like we had a lot of options as people had taken off time from work. The house was super nice but Coastal Vacations should have honored the original price due to their misinformation and awful customer service and the fact that the house was not beachfront as we initially reserved . Also I left a tiny Amazon Firestick remote control that could literally be mailed in an envelope and they want to charge me $25 plus shipping! My family rents property on Oak Island 2-3 times a year every year. We wont be using this company again but judging by the bad reviews im seeing they probably could care less.....
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