Edition:

Client Reviews on Cox Communications, Inc

    • 2.7
  • 27 Reviews

Most helpful positive review

0 people found the following review helpful

By Miss Meka Jul 18, 2019

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Most helpful critical review

0 people found the following review helpful

By rich nemirow Oct 18, 2019

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Horrible customer service could not match Andres where the counts could not figure out how to do virtually anything

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I called in advance to make sure they accepted equipment at the location I just went to which is the corporate location on 9 James P Murphy Highway industrial park or whatever the hell it is. get there is a security guard in the lobby yeah they don't accept equipment it's just a corporate location. I called the number listed in advance to ensure that they accepted equipment there I was assured they did. Bottom line they don't accept equipment there.

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Keep up the good job.

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Best cable company in the country

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Horrible they raised my rate spent 3 hours on phone. Had to go to store to resolve. Gave us new modem have to hook up yourself and guess what phone don’t work. For the money they charge they should be here installing. Oh yea when they did initial install rooms are left disconnected. Called but no resolution. Absolutely disappointed back to Verizon we go

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Awsome!

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better internet for fornite plz

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Quick and fairly friendly service. Customer service offers plenty of assistance and generally make it easy for less technology inclined people like me.

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Wonderfully friendly people. Customer oriented. Professional.

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was approached by a sales rep at a retail store to change from Verizon to Cox Communications, got an actual contract/service agreement with price quote, we changed to cox, and cox did not honor our contract quote, spoke with customer service supervisor named Jerome 3/5/18 and was rude and said cant do anything, your out of luck! Nice..Also I am trying to reach out to Jay Allbaugh Sr. VP in RI Warwick office, cant reach him! Very dissatisfied, just wanted to pay what I was quoted in my contract.Bad Business Practice....Consumer fraud

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