Frontier Health
Client Review on Frontier Health
Feedback:
I have to say I had hoped for better. It took about 13 hours to get me checked in. I was starting to think I'd have to sleep on the floor in the lobby. I was supposed to receive a diabetic diet but, once I was there, they said they wouldn't do that because my A1C was a tenth of a point below getting an actual diabetic diagnosis. (6.4) I tried explaining that my doctor said the diet was necessary to keep my blood sugar from going any higher, being diagnosed as diabetic and maybe winding up on insulin. Unfortunately, they didn't seem to grasp the concept so I couldn't eat half of what they gave me. I have some physical conditions that cause me pain. The beds were hard as rocks and I was in so much pain that I spent most of each night in tears, tossing and turning and completely unable to sleep. I asked if I could have an air mattress or pad of some sort brought in and was told no. By the end of 3 days I was starving, could barely walk and was about to collapse from exhaustion and lack of sleep. Aside from a few minutes with the doctor, there was no real one on one time with the staff. We were expected to attend group sessions but they were all geared toward addiction which was not what I was in there for. After I left CSU I had my first appointment with my regular therapist. She was reading through notes from my group sessions at CSU and one of them said I had talked about my struggles with overcoming addiction! My best guess is that whoever put the notes in must have said the same thing about everyone. They probably had no idea who I even was and they obviously had no idea why I was there. It's been a while since my time at CSU and I sincerely hope things have improved but I will NOT be going back to find out. If I need help, I'll go to the emergency room or Woodridge.
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