Client Review on State Farm
Feedback:
Horrible customer service, bait-and-switch tactics, fraudulent billing, I'm not sure where to begin with this office. I signed up for an auto policy on the word of the agent that I would receive an additional discount after my first three months. After three months, my bill increase by about $75. I called them to resolve the issue, they admitted they made a mistake, however, I'm now in the last month of my policy and the issue still isn't resolved. In fact they just processed a payment without my knowledge for more than I owe. Avoid this office like the plague.
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