Johnson City Promotional Products
Client Review on Johnson City Promotional Products
Feedback:
No ethics. I have known of this company for years and heard good things about them. I decided to let them embroider my company logo on our Christmas presents to our employees(22 coats). I took them a sample coat and logo and was given a price and proof. I supplied the coats and they would add two logos. I agreed to the price, no haggle. They were prompt to complete the work and within a few days I went and picked up the coats. I looked at the top coat and was satisfied, it looked just as ordered. I paid for the coats, loaded them and left. Nothing was mentioned about any error or mistake.When I got the office and started sorting the coats I first noticed that some of the sleeve logos were on the wrong sleeve. I then noticed that one of the logos had been messed up, tried to be removed and then reapplied through the first try. It looks horrible and they tore holes in the coat trying to remove the first attempt.I called the owner to talk to her about what had happened and I was told that is a chance I take and she could not do anything about it. I asked why I was not told about it and she said she knew about it but forgot. She said that she felt it was 'good enough for a work coat'. Well it's my company logo that's being displayed to the world and that's why I'm writing this review. At the very least she should not have charged me for their mistake, but I received no compensation and am left with a messed up coat.PS. I didn't spill the drink and I didn't ask for a new coat.
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