Eastern Marketing
Client Reviews on Eastern Marketing
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There is no company more reliable and professional than Eastern Marketing. I recently had service on my Marvel ice maker and Lynx grill. In both cases, the repairman had the parts on his truck so there was no waiting for the repair to get done or any need for a return visit. I highly recommend Eastern Marketing for any and all appliances.
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Dear friends at Eastern. I’d like to make sure you know how pleased I am with your service this morning. The problem concerned a Blomberg refrigerator I purchased just less than a year ago, which was making a loud knocking noise as if someone trapped inside was trying to escape. Everything with Eastern’s service was prompt, pleasant and highly competent. When I called two days ago, Gina listened to my description of the problem and we scheduled an appointment for today between 9 and 11. Matt, the technician who helped us, was exceptionally good! 1. He called in advance so we knew when he would arrive, allowing us to plan the morning. 2. From the description of the problem I gave Gina he suspected the ice-maker was at fault, and in anticipation brought a replacement part. He confirmed this diagnosis and quickly replaced it. Also, since we do not use the ice-maker he showed me how to disable it and the water dispenser.3. He was extremely pleasant, polite, efficiant and knowledgeable, and answered a few other questions I had about the fridge. Could not ask for more!
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Very thorough and knowledgeable.Excellent service. Totally resolved problem
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Your Tech, John Nguyen, arrived earlier than anticipated, and left a short while ago. Great service, thank you. The front left "power" burner now works like a charm, and he thoroughly cleaned the inside oven glass door. High praise from a clean freak like me.
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Have received service three times with one follow up visit. Always very responsive and punctual. Great partners!
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We had a great experience with Eastern Marketing, fixing our Bertazonni cooktop. I have to honestly say I was a little nervous when I read the other reviews online...but I am so glad I used Eastern. First, there are not that many reviews, so that makes the few bad ones questionable (unfortunately people don't often take the time to write a good review), and I was impressed with the scheduling process. They were able to give me a close date even during a busy time of year (right before Thanksgiving). Matt the technician was early and diagnosed the problem quickly. He had the parts on his truck, so 30 minutes later, burner fixed! What a great experience. Don't hesitate to use this company...I am so glad I did. Now I have four fully functioning burners in time to cook my big Thanksgiving meal!
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Blomberg dishwasher needed some work.. Eastern was great in their timely service and communication Nelson, Molly and Gina... mille grazie
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They are providing the best service. Kevin is amazing I really recommend them for a great service.
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Repairman was on time, knowledgeable and courteous. Fixed right the first time
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Nelson was the repairman that came to my home. He was excellent in every way!
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