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Client Reviews on EW Smith Insurance Agency

    • 4.0
  • 28 Reviews

Most helpful positive review

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By Dan Rains Oct 04, 2019

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Most helpful critical review

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By Mary Damico Aug 18, 2019

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Top Notch Place and Associates ?

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Great service. Great price. Saved $2,400!

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Feel like they don't listen, took longer than a day to give me a quote, front desk lady does a bad job of answering questions and gave me the run around, transferring my call when I was trying to ask her a question.

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I mentioned to a family member how much I was paying for insurance with EW Smith, which was about $7,800 for two homes, a car and boat. They said that it was an outrageous amount and I should get another quote; I did. I was quoted $2200 through another agency for all four assets. When I called Scott Roberts (sales manger) to express my disgust with Matt Perry (my agent) and ask how there could be such a large difference, he told me that its my responsibility to make sure I'm getting the best price by continuity getting other quotes. I'm so upset to think that for the last three years that I've trusted EW Smith/Matt Perry to get me the best price and be trustworthy, that they have been the complete opposite. If you add up the difference over the last three years EW Smith has cost me $16,800 extra, total cost $23,400. I should mention that I live downriver in a small bungalow that cost 2K to insure with EW Smith. This same home cost $615 a year with my new agency. I feel like I've been scammed.

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Momma !

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better thanks to Amy and the staff

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Good place for insurance

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I cancelled a policy (went to the office) to cancel policy....asked not to eft money as i had cancelled my policy ! The very next day a withdrawal for my cancelled policy was taken out of my account and i was charged $ 35.00 from my bank ...I cancelled because i switched to save $ 60.00 a month ..this company does not do their job! Very upset !!

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It's been our insurance company for 30 years great place courteous employees

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