Frontier Communications Retail Store
Client Review on Frontier Communications Retail Store
Feedback:
If I could rate Frontier a NEGATIVE 5 I would! Their service and customer service is the worst in world! They told me the package I got would be $119 a month. I received my first bill it was $161, next bill $165, next bill $972!!! When I called customer service no one could give me an answer or help. They just COLD transferred me to several different departments. I have been on the phone several times a month for hours at a time getting transferred, no answers, told I will receive a call back, told I will receive a credit, Never did it! I cancelled services. I switched to Spectrum, They have the best customer service, quality of service and prices. Definitely worth the switch. DO NOT GET FRONTIER!!!!!!
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