Hanscom AFB Visitor Control Center
Client Reviews on Hanscom AFB Visitor Control Center
Feedback:
Truck gate has excessive wait times with no restroom facilities for drivers who have to wait these extraordinary hours. Guards were rude and threatening when asked to use the restrooms. As a veteran myself I consider this deplorable.Update:Had to wait 2 hours to get to the entrance. It is 92 degrees for the heat index over 100 and was put into a little trailer to set while they inspect the truck no AC no water. You can't even do this to a prisoner.
Feedback:
I’ve had MIXED EXPIERENCES in this place mostly everybody that works in here very professional very nice but I have had an issue with one female who purposely did not tell every guest coming to see me to get a pass and did not explain the guidelines was very Short with answers and then once my family tried to follow me onto base she walked out the back door of the visitor center watched as we got stopped and laughed and then I asked the guy can my aunt just jump into my car with me and I can get her on so we do not have to go inside and he said yes good idea that will work! And the female began to run to the gate and say no and make a scene ,however it was allowed! It’s crazy I don’t understand some motives or unprofessional actions! Other then her I have had multiple great expierences and questions answered from mostly everybody else that worked there! bring everybody inside with you who’s visiting if there’s kids you can wait with them in the car and send in your guests and they will work with you! And your guest can wait with the kids and switch you can go in! Make sure you have insurance for car and registration! They DO BACKGROUND checks on all guests do not bring anything Not allowed and you will have good expierences I hope!
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Commercial and commuting gate.
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Great place
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As always, the airmen were pleasant and efficient.
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Great service
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