Hometown Health
Client Review on Hometown Health
Feedback:
AVOID AT ALL COSTS IF POSSIBLE. I cannot even begin with these people. They didn't update my insurance this year. They didn't send me my new cards despite repeated calls. When I finally went down to their office after weeks of run around they literally printed me the WRONG INSURANCE CARD. Every. Single. Claim. Has to be manually vetted because they deny them all. They have told my providers and my pharmacy I am NOT covered. Once I finally, after nearly half a year, at least got that bit straightened out I now have thousands of dollars in bills from different doctors that I have to figure out because this company isn't paying them. I called last week and was told that I would get a call back, knowing full well I wouldn't, and once again will find myself having to go down to their office because numerous phone calls will go nowhere. Their staff is GLARINGLY incompetent, and unless you are sitting right in front of them they won't even pretend to try to help you, and even then they give the wrong info!!! If I wasn't stuck with them because of my employer I would never, ever use them.
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