American Water Works Company, Inc
Client Review on American Water Works Company, Inc
Feedback:
So this company turned my water off due to an employee leaving improper notation on the account. We paid our bill and called to confirm that they received payment which some foreign lady did confirm after 30 minutes of telling us to hold. 2 weeks later our water gets turned off!! My husband calls and she tells us we have to wait God knows how long for the tech to come back to fix their mistake... We waited OVER 4 HOURS!!! With a heat index of 107 and an infant in the home!!! This company and its customer service is below what on would call a disgrace!! Amber(the representative) said that if we turn our water back on ourselves we wont be charged tampering... Oh we will see..
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