Client Review on ImageWorks
Feedback:
I am appalled by this company. The sign I bought was supposed to cost $350 and they tried to charge me $380. The extra $30 was for "artwork." The only thing the sign said was "space for rent" and a phone number. I clarified the $350 and wrote it on my proof documentation prior to recieving the invoice for $380 (after the creation of the sign). I emailed Sherri and she took off $20. I arrived to pick up my sign and speak to her about the invoice. She greets me with a death grip of a handshake, almost as if to say, "I'm going to squeeze every penny out of you." She refused to take off the $10 stating, "why shouldn't our artwork designers get paid?" Are you kidding? I asked her, "if I emailed you the exact same thing, would I still have been charged?" She replied, "no." So, if I has typed "space for rent" with the phone number, rather than tell them over the phone, I would not have been charged. I was furious, but paid and left with the sign. Now I get home and find out they didn't drill the holes or provide any hardware. Then I started looking at the sign and the lettering is skewed! They charged me for "artwork" they couldn't even print straight. What a scam. I am livid and will never return to this company. P.S.The same quality signs with free artwork and shipping are much cheaper elsewhere, especially online.
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