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Last Updated April 1, 2025

Client Reviews on Kandy Paulson - State Farm Insurance Agent
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- 4.4
19 Reviews
Feedback:
As a Norwalk resident I attempted to recently obtain a quote at this agency. Initially they refused to give me a quote via email as their policy is to have all potential clients come in to discuss potential coverage's. After a couple of back and forth emails they finally agreed to email me a quote. I basically had to beg them to give me a quote as I simply did not have the time to come in. Furthermore, I've worked in the Insurance industry for quite some time and know the coverage's very well. During the chain of email the "advocate" was condescending and did not respect my wish not to come in. At the end their bid was higher then my current carrier and other competitors I've shopped around with recently. This was simply a pure waste of time.
Feedback:
Great service, very happy with the Norwalk team!
Feedback:
Kandy Paulson and her staff are AWESOME! Glad we were transferred to her office in Norwalk
Feedback:
Very friendly people, but incompetent is an understatement.
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Kandy and staff are wonderful people
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Kandy, Sydney, and the team make sure everyone is educated on their insurance needs and is getting the coverage they need.
Feedback:
Being a part of the Norwalk family is great! Kandy and her team make sure everything is great for my insurance and banking!
Feedback:
This is a great local business run by people who care about their community and customers. Kandy, Sydney, and Sarah are amazing at making sure everything runs smoothly for every customer`s insurance needs and beyond. If you are looking for a service oriented business that is committed to their customers then this is the place for you. Everyone at this business makes sure that every person who steps through the doors is educated on their insurance coverages, needs, and options. It is great to be a part of the Kandy Paulson State Farm family here in Norwalk.
Feedback:
We just transferred our business to Kandy's Norwalk office and were very impressed with her and her team. We've been with State Farm for 20 years and have never had an agent spend so much time getting to know our situation and making great recommendations on how to refine our coverages to get the most out of our policies, save money and get informed about how all the various coverages work together. She is very knowledgeable, personable, and would highly recommend her services!
Feedback:
We transferred to Kandi's Norwalk office last year and we are so happy we did! Friendly staff and exceptional customer service always. Kandi goes above and beyond to see that we understand our coverage. We will always be glad to recommend her to others.
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Kandy Paulson - State Farm Insurance Agent
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