Madison Communications, Inc
Client Reviews on Madison Communications, Inc
Feedback:
We had our internet service upgraded and a new modem installed. Our technician Grant Texier was very professional and knowledgeable. He installed the items very quickly and was able to explain any questions we had. Thanks Grant for the great job you did and for being so thorough and professional.
Feedback:
Grant was extremely professional, polite, and personable!! Great experience!!
Feedback:
Grant and Bobby did the installation in my home. They were professional, friendly, and informative. They answered all of my questions and did a great job ! Thank you !
Feedback:
We just had DVR service added to our home, & finally converted from our old cable company to Madison Communications. Jason our installation Tech was beyond amazing. Service like this is not something you will ever receive from a big box cable company. He went out of his way to ensure our system worked as we needed it to. Have no fear if you have a smart home, Jason & the tech team at Mad Comm know just what you need to keep your home smart with the Madison Communications systems. Goodbye DirecTV, we don't miss you!
Feedback:
Just had grant texier come out and transfer my internet he was very respectful he’s a great guy! Fast service as well!
Feedback:
We have had services with Madison Communications 3 times at 2 different addresses now. We switched internet service providers to AT&T years ago when they offered DSL at our house. Big mistake. We switched back to Madison after 6 months of AT&T's terrible service and continued with coax internet. We sold that home and moved to a rural location and we were stuck with Dish Network for services. After calling Madison and getting our neighbors to call in they decided that fiber was a good fit for our area. Needless to say we are thrilled with this company and highly recommend their services. Our internet speeds are exactly what they advertise (super fast) and their customer service folks go above and beyond to make you feel like a valued customer. The installers are friendly, knowledgeable and good problem solvers. Our install was completed professionally , on time and without the sloppy work that we have had from other cable/satellite companies in the past. We have yet to have any downtime like we were used to from the other companies . I highly recommend using this company for internet or TV services.
Feedback:
Lost internet and phone the last three nights. Madison does NOTHING in response.
Feedback:
Fast friendly service!! We are so excited to have the new high speed internet and cable again. Madison Communication hooked us up quickly, the techs did a fantastic job. Working from home has been a struggle, happy to say it is not a problem anymore. Thank you Madison, Dawn and your Tech Team!!
Feedback:
I was honestly terrified to sign up w/ this company due to the reviews, but I am SO HAPPY we went with Madison Communications! My husband and I moved to Staunton in March, and saw Madison was our only option. We decided to just suck it up and sign up for the internet and trial it. WE LOVE THEM! We used to have Charter, but their internet was laggy and slow. We ONLY have internet now through Madison (we don't watch cable), and we have not had ANY issues. We play many games that require an internet connection, and man... Madison gives a STRONG internet connection. Thank you all at Madison Communications! This review took so long to write because I wanted to see if we would eventually have any issues. It's been almost 6 months, and I have ZERO complaints. I cannot speak for their phone or cable services, but I definitely will not change internet services... EVER.
Feedback:
Extremely overpriced for the quality of the service! I wish that the service itself was as good as the customer service. Everyone is always friendly, but they can’t seem to fix the problems. When paying almost $200 monthly for simply phone and internet service, I expect to have more than 10 Mbs download speed, since I am paying for 100 Mbs. Unfortunately, when you are given no other options for providers, your opinion really doesn’t much matter anyway. Wish we had Charter here!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
