Molalla Communications Company
Client Reviews on Molalla Communications Company
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A ONE of a kind experience. From the beginning I filled out the request online which took about 30 seconds to fill, received a call with in 3 minutes from a representative named Erick. Who listened to me complain about the worst experience ever with Wave Broadband, knowing he didn't need to. They accommodated to my work schedule and I was able to pick up my router the next day after hours and got quick friendly service at pick up. Had a little hiccup, called in the next day and a representative named Hannah advised me on how to fix it when I got home and gave me an after hours number I could call if I had an issue. When I got home I called back in and Zack helped me fix it. Turned out I had just plugged it in wrong. 2 days later it is working great and we are loving the streaming. 4 days later I received a call from Zack who was just checking in to make sure I was happy and my internet was working how it should be. I'm new in town and I was a customer of Comcast/Xfinity for 12 years, never did I experience this type of service. Thank you Molalla Communications for the help and the great friendly service.
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Always polite courteous and knowledgeable!
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Awesome place..awesome people's
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Good people.
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Just moved from the city out here and I have to say molalla communications has been the easiest set up ! I was originally told we had to wait 2 days till we could have it internet set up . I called the next day and asked if there was any way I could get it done today. My family are huge blazer fans and wanted to watch the game tonight . They got someone out in less than a hour ! I can’t remebere the name of the gentlemen who came out older guy. Very nice and helpful ! Amazing customer service!!!!! ( I really wish I remembered his name ) .. however. Thank you for getting us all set up and ready ! Coming from 6 years of using Comcast I’m blown away of the great customer service with this company !!!!
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Best internet service in molalla
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Very interesting location. They operate out of a building that was previously a Bank. Talk about a secure server closet! ;) Great people! Easy to work with. Just a little on the pricey side... but worth it, I think.
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Brought my daughter's laptop in... They fix your stuff too! Great people, extremely friendly, knowledgeable, & no waiting! Walked in & one of the gentlemen came right out!
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Friendliest customer service with the best internet options this side of the Mississippi
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The Best ever i wish there would be more choices for packages for fiberoptic. I mean u cant get a 1000 mb up and download anywhere in the united states for 100 dollars or even get lucky go get a speed like that anywhere in the us. They have great customer service and never had a problem my whole life in molalla and grew up since i was a kid here. I dont know what are all these negative comments are about but i just think its crazy to hear about them. These people do not know what there talking about on these negative comments. Only thing i would like to see is more of a choice for packages for fiber optic. They go from 10 megs to 125 and 1000 i mean space them out more and give people more of a choice and spread them out with diffrent prices as well. Thats the only thing i do not understand. Anyways Great service molalla communications your the best ever!!! But please spread out your speed packages then just 3 choices for your fiber and give customers more of a a choice with speeds and prices.
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