Mr. Auto Insurance
Client Review on Mr. Auto Insurance
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WORST EXPERIENCE OF MY LIFE! THIS MAN IS VERY RUDE AND DISGUST'S ME. IVE NEVER BEEN TREATED SO RUDELY BY A COMPANY BEFORE. HE HUNG UP ON ME TWICE. THE FIRST TIME I CALLED FOR A QUOTE HE ASKED ME A FEW QUESTIONS AND BEFORE I KNEW IT, MY CAT WASTED COFFEE ON PAPERWORK AND MAIL AND I ASKED IF HE COULD HOLD ON FOR A FEW SECONDS, IT WASNT EVEN A MINUTE AND HE HUNG UP. SO I THOUGHT IT WAS BAD CONNECTION FROM MY CELL PHONE AND CALLED RIGHT BACK. SO HE STARTED ASKING ME MORE QUESTIONS, INE QUESTION HE ASKED WAS WHO LIVED IN MY HOUSE. I EXPLAINED TO HIM IT WAS ME AND MY FAMILY. HE SAID YOU CAN ADD THEM OR EXCLUDE THEM. I SAID EXCLUDE, THEY SHOULDNT BE ON MY CAR INSURANCE. AND STARTES LAUGHING. HE ASKED THE SAME QUESTION AGAIN!! I SAID IT THIS TIME IN A MORE STRONGER TONE SINCE THE FIRST TIME IM THINKING, THAT HE MUST NOT OF HEARD ME. ONCE AGAIN HE HUNG UP THE PHONE!!. NEVER EVER WILL I USE THIS PLACE FOR ANY KIND OF INSURANCE. RUDE, DISRESPECTFUL, HORRIBLE CUSTOMER SERVICE!!
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