Nationwide Insurance: Ronald Freeman
Client Reviews on Nationwide Insurance: Ronald Freeman
Feedback:
I was insured with Nationwide for auto and homeowners for the past 2 years and when the time came to renew my contact I had to cancel my insurance as the prices were cheaper from another insurance. I called Ron Freeman and emailed him multiple times to cancel the insurance but I did not get a reply from him confirming that it was cancelled.I later received a bill from Nationwide to pay for the renewed contract which was supposed to be cancelled as I had got a new policy from another carrier. Since Ron Freeman didn't cancel all my policies as per the date I requested him to, I called the Nationwide Customer Service to address this and the customer service said it has been cancelled and I don't have anything outstanding on my account.The policies were supposed to be cancelled on 8/25 and the auto policy is still showing active as of 9/11/2018 with an outstanding amount of $409.61. I had to call the Nationwide Customer Services multiple times to get this resolved but still it has not been resolved and I am just so frustrated dealing with this. Never again I am doing to do be doing any business with this agent or Nationwide for that matter
Feedback:
Not only did they lower my insurance but Kayla Freeman even answers the phone on the weekends when I have needed her.
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