North Ogden Branch, Weber County Library
Client Review on North Ogden Branch, Weber County Library
Feedback:
Lack of Trust in Patron - I was notified that I needed to pay a $3.00 fee for a book that was returned and damage. When I visited the library to view the book that had been supposedly damaged, the Librarian drew my attention to a barely visible stain in the last blank page in the book. I was shocked as I could hardly detect the damage. I expressed that I had not damaged the book as I barely opened it. At which point she began to disagree with me stating that her staff always examine books before it leaves the library. When I stated that I had not checked the book out at this branch, she dismissively put her finger up in front of my face and said "okay, but just this once" What am I 2 years old? Such disrespectful demeaning behavior should never tolerated and I will be reporting this to the American Library Association. Most of all, I will NEVER visit this library again!
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