Payless ShoeSource, Inc.
Client Review on Payless ShoeSource, Inc.
Feedback:
In Brampton at the Queen and Airport Store I had the rudest salesperson, Bobby. She told me that she was the manager which was a lie. She told me I was not allowed to keep my receipt upon a return. This is false. She should know she only needs to mark on the receipt that items were returned. Customer Service is a joke. I have had 4 different individuals contact me. They all send a generic letter. Calling them is even worse. They answer in an off shore call centre and one guy actually told me they don't offer customer service. BTW, in the States they filed for bankruptcy in April! Try writing to the CEO - W. Paul Jones.
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