Polar Communications Corp.
Client Review on Polar Communications Corp.
Feedback:
After finding a new residence i started looking at available ISP's in the area and what they had to offer. I found Polar Communications. Trying to navigate through their terribly designed webpage, i found the list of available speeds and prices they offer for internet. Not only are they more than double the price of other ISP's for the same price, but after contacting them to discuss the pricing, i had found out that the actual prices are even more. These higher priced services are then made even higher with being forced to have a phone line because per customer service "We are a phone company, they require the phone line because that is what they want". So in order to have ridiculously over priced internet, i am then forced to have a phone line that i am not going to use. So even though i am not happy with their prices or services, i have to sign up with them due to the face that internet is required for my job. The customer service representative tells me it will be $150 to have someone come out and install a router for me, i said that i am able to do that myself, she then tells me that Self Installation costs $75. $75 to set up my own router that i had purchased, and if something is wrong with the Service or that the internet does not work, i will be charged the $75 for Self installation and another $150 to have someone come out and fix it. I have seen some shady ass ISP's before, but in my experience this is by far the worst i have ever seen. Lets all hope that MidCo can make it out into the rural area's soon enough.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
