ProFiler Consulting
Client Review on ProFiler Consulting
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I recommend anybody looking for tax preparation to look elsewhere. There were several reasons I found my experience working with Profiler Tax Consultants to file my 2017 personal tax return incredibly disheartening:1) Even though I provided the accountant all of my tax documents, and answered all the questions she asked completely and accurately, when I reviewed the physical returns that were filed, I found that the accountant had made errors on several of the lines of both my federal and state tax returns.2) I visited the office and filed on March 28th, sent an email asking for corrections to my return just two days later on March 30, but didn't receive a response from the accountant I worked with until 20 days later on April 20th.3) When I finally did receive a response, I was told that it would cost $75 to file a correction, even though the changes that I requested were due to errors made by the accountant in recording the information I provided, not because I had discovered additional or provided incorrect information.4) Once I received the physical copies of the amended tax returns to file, I asked how a particular line item in my state return was calculated. After waiting three weeks for a response, I finally received the following response (June 26th, now three months after my original visit):"Hi Matthew,I am not a mathematician and rely on the program for calculations, so no I cannot [explain how that line is calculated]. If I did not rely on the program for calculations I would have to charge 3X more for tax preparation because it would take 3X as long to complete a return. "I have no problem with accountants using software to file tax returns for individuals, but find it incredibly problematic when an accountant is unable to explain how the value on a particular line of a tax return is calculated.I recommend anybody looking for tax preparation to look elsewhere.
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