Proven Winners, LLC
Client Reviews on Proven Winners, LLC
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I think they have amazing plants. Well packaged, well nourished, very healthy looking and well established in the growth process. I have also had a great experience with their office staff communications and customer desire for repeat business. It's pretty easy if you pay any attention to basic watering and feeding cycles
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love their plants and attention to detail. Had excellent experience with the customer service. Most people don't understand that the plants come from a grower and not them personally. But I love their product and will be a customer for life.
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I hate that I must go to a “dealer “ in order to buy these plants. I have personally decided to never buy from them. Most of these “dealers” do not care for the plants correctly and that are diseased. Last years had spotted leaf disease. Some had bad roots.
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Last year I bought a Black-Knight Butterfly Bush. The plant was well boxed, protecting the plant. I put it in the ground, and a few months later had the most beautiful blooms.
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If I could leave zero stars I would. One of the worst companies to deal with. My mom ordered twice from there, each time a pellet of soil costing about $460. It was not a small order and you would think customer service, especially for large orders, would be a least decent. Shipping was a nightmare. They canceled and rescheduled numerous times. My mother had to take off work due to their scheduling mess-ups. My mom decided to give Proven Winners another chance and ordered another several ton pellet of soil. This time it was worse. Shipping was extremely delayed and when they did deliver, the driver refused to bring it into our driveway, claiming it was too long and was going drop off several tons worth of bags of soil in the street. My mother had to pay the driver on the side to drop it off inside our gate, not even near our house. My 65 year old mother had to move each bag of soil herself down the driveway. The shipping charge is an additional $400 on top of the $460 order and they couldn't even deliver it to my mother's door!Sandy Wentworth, who my mother dealt with both times, is extremely rude and unapologetic for all the inconveniences. There was no tax charged on the product but she insisted on charging my mother tax on the shipping cost. Sandy Wentworth is the reason my mother will never be ordering from there again.
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