Client Review on QCSS, Inc.
Feedback:
I’ve been here a few months now. Mary called me to screen me and to set up the interview. She was very nice. I came in and interviewed with Ken, one of our supervisors. They called me in 2 days and let me know I had the job. Kirsten in HR trained us on the company policies and then Gerald trained me on my first campaign. They let me listen to another agent making calls before I got on the phones the next day because I was a bit nervous. The company has luncheons (one time per month) where employees get fee lunch and they announce employee of the month. Another agent, Bonnie reads a list of jokes of the month before we eat. They are dry but funny. Everyone is in a good mood on the day of the luncheon. I set appointments. We get a commission per appointment set which helps build your paycheck. Sometimes they days are long when you’re not getting as many appointments as you hoped or if someone is having a bad day and takes it out on you on the phone.
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