Client Reviews on Staples, Inc
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Very helpful getting back to school supplies bought and even got protection plan for backpacks
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Staff always around to help you find what you're looking for.
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Today I've called staples 7 times and each time I was hung up on . So would not recommend trying to call them as they do not answer their phone calls.
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This staples store is THE best. From easy to maneuver phone tree to employees who helped me find the best products for ME ~ they were not trying to make a sale, they helped me make an informed decision on getting a home office up and running. They also took care of recycling old products. And as if that wasn't enough, I decided not to ship a VERY large box and Joel brought it back to me (I'm old and don't drive.). Joel gets ⛤⛤⛤⛤⛤⛤⛤⛤⛤⛤ and my thanks. Will happily continue to do business with this Staples!
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Friendly, helpful, customer service.
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Always best service
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Love staples.
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Staff was very helpful and directed to the item I specifically went in to purchase.
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Great store, with a fantastic enthusiasm to assist their customer.
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Absolutely horrible phone tree. Dialing the local number for the staples here in ponca (probably the samw for all other stores in the USA) and had to listen to multiple ads before it offered any menu choices. Get a dedicated line to speak to a human being! Then have a phone tree line for those people who don't mind having a couple of birthdays waiting to get past the ads to use the phone tree. All i wanted to know was to ask if they had the ability to print a PDF that was stored on an android phone and i didn't have time to randomly enter several stores to ask in person. So because i couldn't get to a human in a reasonable amount of time, you lost a sale and future sales because of this issue. Believe it or not, some people still use a phone for TWO WAY communication. If I wanted to hear about the Black Friday sale I would have listened on the radio for a Staples ad or went to Staples website instead of listening to an advertisement when I was trying to actually speak to a person.
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