Star Communications
Client Review on Star Communications
Feedback:
The reviews I have read are about the Company, not about the Store. I am giving a review of the Store. The store is clean, organized, and there is lots of seating to watch TV. I find the sign in station tedious. I don't like having to fill out this form even when there is no one waiting. Once a person acknowledges that I am there I receive good service. Not great service, just good service. My issue isn't always resolved, but the staff is professional and polite. Communication within the organization is lacking. I wanted to upgrade to fiber optic cable. The office personnel said it was coming; a technician working in my area told me the fiber optic was already in my area and just needed to be hooked up at my house. I am disappointed that I cannot exchange equipment at the store; I have to wait for a technician to come out to exchange the equipment. I do appreciate that when I make an appointment the technician does come out within a day or two.
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