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Last Updated April 1, 2025

Client Reviews on Thompson-Baker
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- 5.0
9 Reviews
Most helpful positive review
0 people found the following review helpful
Most helpful critical review
There are no negative reviews on Thompson-Baker
Feedback:
Just obtained my first policy with this agency and worked with Sherry Petellat. She has been great. Answered all my questions, shopped by rate and coverage and made this an easy transition. Highly recommend!!
Feedback:
I've been working with Sherry with Thompson Baker and she is very helpful and responsive! Always available for my calls. I've dealt with other agents in the past at other firms who were not available when I called, and/or I wasn't sure if my email hit a spam filter as I wouldn't receive a same day response. Highly recommended!
Feedback:
I recently purchased a home in St. Augustine and my Aunt told me to call her Agent for quote. Boy was that great advice! Paula was so knowledgeable and professional and helped me to find just the right policy for my home! Now that I am officially moved in I will be reaching out to Paula for my car insurance needs too.
Feedback:
Chelsea was great to work with. She executed in a timely manner and does great work. Thank you again Chelsea, will be using you again in the future.
Feedback:
During the past two months, I have had the distinct pleasure of having Tracy Trezza as my personal lines account manager.Her association with me has been exemplary. She has provided me with timely, accurate, and insightful advice…especially when I went through rough times. I had to replace the whole house roof much earlier due to bad, soggy plywood boards with rusty nails. On top of this misfortune, my house later was flooded due to broken pipes and multiple leaks in the slab that forced me to have the whole house repiped into the attic.Due to my deafness, she was very patient with me by writing or typing everything to me. Her attempt at communicating with me is something out of the world! She should be commended for her effort to help me as her deaf client.Tracy is dedicated to her clients. All in all, Tracy is truly professional.
Feedback:
Just finished working on a transaction for one of my client's with Chelsea Bloom. She is wonderful to work with and very knowledgeable. My client was impressed with her ability to get a great deal on insurance, bind the policy and provide the paper work needed with accuracy and very quickly. Great job Chelsea!!
Feedback:
Tracy provided excellent service in helping me find a new homeowner's policy and guided me through the entire process to make sure all the details were handled properly & efficiently. Thanks Tracy!
Feedback:
Tracy Trezza handled an account of a deceased client with me. Her follow up was excellent. We had some complications in dealing with his numerous policies. She was conscientious about resolving the issues.Her help and customer service is outstanding!SB
Feedback:
Great service and communication. Erin is terrific.
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