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Last Updated April 1, 2025

Client Reviews on Totelcom Communications, LLC
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- 1.7
7 Reviews
Feedback:
Terrible customer service, will absolutely refuse to come out and fix any problem you may have, forget about calling, they will talk to you in the rudest way possible.
Feedback:
Quality is subpar, highly overpriced for very low speeds only a quarter of which I actually receive, super high ping which is yet to be resolved, customer service hours only 9-5 on business days but dont worry you can pay your bill any hour of any day. I pay almost $100 for 15Megs up and 1 down. Dont even get an entire Meg of usage most of the time. Ping is usually 180 or higher. Equipment is extremely overpriced. 10/10 WOULD NOT recommend.
Feedback:
Quite possibly the worst internet in american no joke. Most times hulu will never load, I don't even bother playing online games because my download speed is 375 kbs, and that is on a good day. The fact my mom pays 100$ for this is just straight up robbery at this point. I pretty much only use lte on my phone because nothing will load if it connected to the internet. I cant think of one redeeming quality about this company at all. Absolutely pathetic.
Feedback:
So i d n mew addition
Feedback:
I wish I could leave less than one star. If you like slow internet at a high price with an every day dramatic slow down in service, this is the company for you! 8mbps is slow and I pay a lot for it. For it to randomly drop to 1mbps and to be told that there is no issue from support staff is an absolute joke. Stay away from Totelcom. Run as far and as fast as you can.Currently I have had intermittent service for a month with no help from the company.
Feedback:
Not very informed about the products and services they offer.
Feedback:
THIS IS ABSOLUTELY THE WORST INTERNET SERVICE ON EARTH!!! Just lost an hour of my day fooling with this SORRY service!!!!! Finally gave up and used a hotspot on my phone!!! UTTERLY RIDICULOUS!!!!!!!!!!
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