Town Country Insurance
Client Reviews on Town Country Insurance
Feedback:
Had an insurance policy question as related to one of our T&C Insurance policies, our closest agency was the Story City location so stopped there for clarification. Unfortunately met agent Bill S. there in his office. We attempted to show him the policy no. paperwork, he briefly glances at it, then brashly tells us the policy is at the Webster City office and "go there!" Webster City is one way 45 miles away! So much for branch office services. If he treats existing T&C customers like this, one may wish to think twice about stopping to accept a beating of his customer courtesy in Story City.
Feedback:
This is a great Agency...i have never had an issue getting a return call or my questions answer. Good people and great service!
Feedback:
Ive had Town & Country for 11 years and this year after hail and rain my roof was leaking into my kitchen. I went to Town & Country and the agent said no problem you will be contacted in 2 days. Never got a called so I called my agent and she wont return my calls for help. RIP OFF
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