U-Haul MovingStorage of Marana
Client Reviews on U-Haul MovingStorage of Marana
Feedback:
Terroble customer service. On hold for forty minutes each call. Delivery was not as planned. U boxes did not have covers on them so a plain plywood box set in yard and sidewalk. We will never use u boxes again.
Feedback:
Poor customer service, lazy employees!
Feedback:
When you make a reservation you're told there's a $50 guarantee that the vehicle you reserved will be available. Mine wasn't. So, I get a bigger box truck I don't need and the insurance costs more and so does the fuel because it's not gonna get the same mpg as the van. Not surprisingly only the manager can do anything regarding the $50. Was he there? Nope? When was he gonna be back in? Not for a week. Convenient, huh? There was actually a class action lawsuit regarding this bogus $50 guarantee. Google it. Did that change anything? Nope. Just another huge company that lies. Be going to Penske next time.
Feedback:
Extremely helpful and friendly when we needed it the most. Reasonable prices and they seemed to be on top of everything.
Feedback:
Very professional. Very courteous. A bit over priced but very much worth going back.
Feedback:
quick and easy well stocked
Feedback:
Wonderful staff and amazing service.
Feedback:
staff was rude , misinformed and very unprofessional. Manager was a joke , employees were inappropriate. There are many uhauls in the area and I would avoid this location by any means possible
Feedback:
Megan was so kind and helpful! The trailer we rented did the job we needed it to. Return was easy and convenient! Very pleased with my experience here.
Feedback:
Joshua Valera is a straight out racist. I went in after having issues with the mobile pickup to rent a cargo passenger van to pick up a dirtbike. Being I had a Florida license he said “I’m going to do you a favor and let you get out of here”. I looked at him as if he was crazy. I had my license since I was 18. I even showed him after putting in my license on the dmv website was legit and valid. His attitude suddenly changed. So he scanned it and somehow it came up as a different number. However for him to assume it was fake without thinking the new system was incorrect or getting a manager involved to find a solution he probed me as of why I have an AZ id but a Fl license. I told him because of a ticket I’m paying off. He had no reason in the first place to prove as if he’s a cop or something. Termination is in his future to come.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
