Wachusett Country Club
Client Review on Wachusett Country Club
Feedback:
We just recently had our wedding at the Country Club and well the view was beautiful. Otherwise, I’d say that the service is poor. Ashley gives you multiple papers to complete regarding the setup for the reception, but she failed to mention that the staff doesn’t follow what they’re given. We were extremely upset when we saw that they moved the table numbers around to the clubs standards without checking with us. Therefore, my parents, grandmother and siblings were placed further from the dance floor; and so were his father and grandmother. The manager said the staff tried to rectify the situation, but that’s false. The other huge mistake they decided to make was when they served a food item with gluten to a guest with a severe allergy. If she hadn’t had a device to test food, we would have had a serious issue. But, don’t worry, the chef is specialized and doesn’t make these mistakes. Oh, but no worries, everyone had a great time so according to the manager these were just “minimal” issues. We originally booked this venue because my two siblings had theirs here, however, the service has change tremendously since and certainly not for the better. Would not recommend.
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