Client Review on Workxpress
Feedback:
I have been working closely with WorkXpress since late January, 2016, and in that time, my company's project has come from a somewhat nebulous concept to a fully-designed product which will be able to hit the ground running once development has been completed. WorkXpress has a great design process which emphasizes transforming a conceptual product into a workable minimum viable product. Their consultation and design can move forward very quickly, allowing for rapid prototyping and development of a functional product. With competitive pricing and industry experience, WorkXpress has been a pleasure to work with thus far, and give every indication that our project will move forward quickly once fully funded. The only real negative I have is the automated portal they use for project management and billing. Its design is dated, and it does not always reflect the reality of project progress or billing. Additionally, it seems to be entirely inflexible regarding dates, even when conversation with the sales team indicates more flexibility. As a start-up operation with somewhat sporadic funding, the automated system's approach to billing deadlines introduces a bit of undue stress when it sends out warnings and alarms indicating project cancellation or price increase when payments are delayed (when these delays are communicated to the sales team).
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