Client Review on Yorkville Signs
Feedback:
I will say that Joe worked very hard to get my design right for my boat lettering. The working hard, however, ended there. First, he was a week late on the printing. When we got the lettering, we ran into two problems: (1) it was miscut (slicing through letters) in a few areas and (2) it didn't stick properly. We immediately contacted Joe and he said he would reprint it promptly. Then the excuses started - he had a defective roll of vinyl, oops he forgot, he had a fire to put out....one after another. Then we were told it would be done that afternoon. That was the last we ever heard from him. When I emailed to say I was coming to pick it up, he never responded. Or answered the phone. Or the door. Thank goodness I put it on my credit card and was able to file a complaint & get my money back! I would recommend anyone else who has had problems with Yorkville Signs to do the same.
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